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Brand relevancy in 2020 – how to win the battle in the hotel industry

04/19/2017| 7:41:27 PM| 中文

Only 50% of guests visit a hotel’s website before booking, hotels must develop new touchpoints to communicate effectively with their clientele through mobile, social media and other online channels.

The hotel industry is going through a complete metamorphosis and industry stalwarts say it will look very different in just three years from now.

NB: This is an analysis by Aditya Sanghi, co-founder and CEO of Hotelogix.

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TAGS: hotel marketing
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