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Search results for “upsell”
Highlights of China Travel Innovation Challenge
08/30/2016
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6:36:58 PM
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As part of 2016 TravelDaily Conference which will be held from Aug. 31 to Sept. 1 in Shanghai, China Travel Innovation challenge will be held in the afternoon of Sept. 1.
Spring Airlines embarks on exciting journey of retailing
08/08/2016
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3:18:58 PM
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Just like carriers in the U. S. and Europe, China’s Spring Airlines, too, is positioning itself for being a platform of choice for all travel needs.
Hotels have the data to be better with email
04/27/2016
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4:18:13 PM
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You rarely see hotels send emails to customers because the vast majority of the hotel’s digital media efforts revolve around securing the booking – very little is done after the booking has been made.
Marriott direct booking drive has Millennial travellers at its heart
07/04/2016
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12:53:40 PM
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Chris Robinson, Marriott’s senior manager for global ecommerce, says one of the drivers for the campaign also concerned how it is anticipating a major change in traveller demographics in the coming years.
The true cost of distressed passengers, walked guests, and poor customer service
04/22/2016
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7:42:16 PM
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Today, the voices of angry customers have become amplified by social media, and the voice of an unsatisfied customer is louder than ever. The cost of these negative customer experiences is paramount. Big brands lose hundreds of millions of dollars due to customer churn and, importantly, negative mentions of poor customer service in social media that can harm a brand’s reputation.
Amadeus reports financial results for full year 2015
02/26/2016
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12:45:51 AM
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In its latest report on financial results for full year 2015, Amadeus had its total air travel agency bookings rose 8.3%, to 505.0 million.
Virgin Atlantic alleged racist scandal encounters protests from Facebook and Weibo
03/21/2016
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11:11:20 AM
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Virgin Atlantic has received a barrage of criticism on social media following reports of a racist incident on flight VS250 from London to Shanghai on March 1 this year.
Looking back and ahead – hotel marketing shifts
12/24/2015
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3:35:15 PM
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As we reach 2016, Tnooz is unveiling its customary series of reflections on the year behind us and what the travel, tourism, and hospitality industry might expect looking ahead.
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