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Search results for “rebooking”
Lufthansa’s digital hub launches software unit to help others sell travel better
11/14/2018
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4:04:43 PM
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Lufthansa Group has responded to digital disruption by creating a company within a company, Yilu. The group’s low-cost carrier Eurowings has already begun using the subsidiary’s tools for cross-selling taxi rides.
After asset sale, Accor leans on tech to drive change
11/28/2018
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4:08:20 PM
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AccorHotels is continuing its transformation from being asset-heavy to directly influencing how staff, guests and locals interact with hotels. Technology is at the core of that change.
Apple’s new iPhone push notification tweaks could help travel brands
09/13/2018
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5:52:37 PM
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Apple is creating two broad categories of notifications, prominent notifications interrupt the user and appear on the device’s lock screen and quiet notifications going to notification center.
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018
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2:37:31 PM
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American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Only 3% of registered airplanes in China offer internet services
08/17/2018
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9:32:17 AM
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By 2035, planes with in-flight Wi-Fi will be in operation all over the world, creating a new market worth $130 billion and bringing additional revenue of $30 billion to airlines.
Wifi in the sky can generate loyalty (bandwidth permitting)
08/09/2018
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3:13:14 PM
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Framing the conversation around loyalty, the quality of the connection comes to the fore. Inmarsat found that 54% of passengers agreed that no wifi connection is better than a bad (poor quality) one.
No airline check-in via 3rd party sites - it's about contract, security and data
07/26/2018
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7:51:59 PM
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China Southern clarified that its decision to stop 3rd party sites from offering services such as online check-in is well within the ambit of what a contract entails and in no way issues around the security and personal data of customers can be compromised.
Amex acquisition sees end of Mezi deals with travel management companies
06/21/2018
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3:53:24 PM
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Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company relationships after being acquired by American Express in January 2018.
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