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Search results for “Smilegate”
Uber wants to overtake China's Didi next year
06/06/2016
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2:15:01 PM
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Being second to a well-funded homegrown rival isn’t diminishing Uber’s eagerness to win the China market, a top Uber executive explained today.
How hotels can personalize the customer experience to compete with Airbnb
03/23/2016
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11:16:54 AM
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Companies like Airbnb have blown the traditional market wide open and the most amazing thing about this service is that it owns no assets apart from a really well-designed, digital service. Hotels need to up their personalisation game.
Robots in hotels will work with humans, not replace them
03/03/2016
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2:39:01 PM
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Last year, Marriott Hotel Ghent in Belgium introduced Mario the hotel robot and it is also a pioneer in the hospitality sector.
Expedia relentlessly tests the science of user experience and vacation planning
02/29/2016
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9:38:38 AM
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What distinguishes Expedia is its dedication to understanding the psyche of the modern travel planner. Expedia’s leadership believes the knowledge of customers is what has allowed it to recover from earlier stumbles.
Nudging ahead in the game of value-based pricing
12/03/2015
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3:13:05 PM
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Perceived value is a big differentiator in travel e-commerce. Here we assess the significance of “value”, and what separates OTAs from hotels.
Travelers will smile about service, but are irate over internet
01/24/2014
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10:06:49 AM
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Service shines while satisfaction with hotel internet/wifi continued its downward spiral.
Expedia says it’s serious about tours and activities this time around
08/26/2015
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6:33:12 PM
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Expedia Inc. has flirted with ramping up tours and activities for years but this time around it seems like much more than a tease.
Chinese turn Paris suburb into Europe's biggest fashion market
05/14/2015
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6:28:46 PM
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Aubervilliers, Europe's made-in-China clothing capital where traders recently opened the continent's biggest garment centre.
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