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Singapore’s Scoot introduces a localized chatbot for digital savvy Chinese travelers
11/19/2020
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11:12:07 PM
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Exemplifying its prowess as a digitally forward entity, Scoot has launched its Chinese chatbot. The move comes at a time when Singapore plans to lift border restrictions on visitors from mainland China.
AI travel assistant startup Eddy Travels closes €1.1 million pre-seed round
04/13/2020
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1:47:07 PM
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Eddy Travels has increased its user base from 100,000 to nearly two million in a few months before the outbreak of coronavirus.
Accor backs chatbot tech builder Mindsay in $10 million funding found
05/30/2019
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6:16:00 PM
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Two weeks ago, Iberia’s iBot messaging service sold its first plane tickets, marking a new phase in its use of artificial intelligence.
OpenJaw CEO: 7 challenges airlines face in 2019
01/12/2019
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3:03:00 PM
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Airlines should learn from tech titans about the acquisition and use of data.
Fast response is not enough for airlines to tackle social media-led customer service
01/15/2018
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2:37:45 PM
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North American airlines respond over social much faster than European and Middle Eastern airlines, but for the complete response to customers, North American airlines are lagged behind.
Zingle charts deeper push into hospitality with $11 million capital raise
02/02/2019
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2:20:26 PM
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Zingle began as a simple one-to-one text solution but has evolved to combine AI with human engagement to power both manual and automated responses to guests.
Conversational UI: How travel brands can get the experience right
01/20/2019
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10:39:05 AM
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Conversational UI platforms are now becoming channels that are creating real revenue generation potential.
SnapTravel raises $21 million with an assist from NBA star Steph Curry
12/05/2018
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2:46:39 PM
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Founded just two years ago, the platform has engaged with over 2 million customers in over 150 countries and has led to more than $50 million in hotel sales this year, 450% more than last year.
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