Google tightens grip on future of the travel industry – also puts startups in a tough spot
09/04/2013|10:27:06 AM|

[We may even dare to use the word "innovation"!]

If we don’t understand the evolution of the business and how others (new and existing) fit in, we’re in trouble.

The model needs to be more comprehensive than “web wins” or “mobile” or “social”, but still be practical and useful for decision making purposes.

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