ONYX Hospitality Group enlists Trust CRS Services to facilitate rapid growth
10/07/2012|9:47:40 AM|Trust International

Left to Right: Stefan Wolf, ONYX VP Revenue Management; Peter Henley, ONYX CEO;
Richard Wiegmann, Trust Managing Director; Christine Tan, VP Sales Asia Pacific


Frankfurt and Bangkok–2 October 2012–ONYX Hospitality Group has chosen Trust International as its Centralized Reservation System (CRS) for CRS services for their rapidly expanding brands in the Asia-Pacific region.

Commenting on the new partnership, Stefan Wolf, VP Revenue Management at ONYX said: “The Asian market is booming and the importance of finding a CRS platform that can help us achieve a single image inventory has been critical. Furthermore, we have chosen Trust International because of their proven record of managing hotel chains. Trust´s ability to integrate multiple systems to a single platform and their consistent follow through has been essential in our decision making.”

Formed in March 2010, ONYX Hospitality Group operates four diverse yet complementary brands – Saffron, Amari, Shama and OZO – each catering to the distinct requirements of today’s leisure travellers. With an industry presence for over 45 years, ONYX Hospitality Group is one of Asia-Pacific’s leading hospitality management companies.  Its portfolio includes 34 operational properties across Asia and more properties rapidly being developed in the next few years.

ONYX CEO, Mr. Peter Henley commented, “With a quarter of our business coming from the internet and travellers visiting us from all over the world, we needed a truly global CRS that could grow with us as we build each of our brands”.
“At Trust International, we know time is money,” stated Richard Wiegmann, Trust International Managing Director. “As we develop our products and services, we always do so with extensive customer input on how we can provide the best, state-of-the-art distribution service and tools. We understand how important it is that we make sure these tools are easy to understand and use and also offer long term productivity. The result is a very reliable responsive, scalable CRS system that is perfectly suited to hotel groups worldwide whether they have 6, 000 or 1,000 properties.  As we partner with ONYX, yourVoyager will meet their needs every step of the way as they execute their ambitious expansion plans throughout the Asia-Pacific region.”

About ONYX Hospitality Group

ONYX Hospitality Group operates four diverse yet complementary hospitality brands – Saffron, Amari, Shama and OZO - each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Indian Ocean, Arabian Gulf and Asia-Pacific regions. Visit www.onyx-hospitality.com

About Trust International Hotel Reservation Services GmbH

Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust’s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and CRO software, connectivity to all GDS and OTA channels, Internet booking engines and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.

Via Trust’s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.

Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in systems and delivery of superior customer value.