Over the last few decades in travel technology, Client-Server architecture has been the IT standard across the world. Even though this method served the industry’s basic needs for many years, it has also been responsible for inefficient, hard-to-scale systems that lack the agility required in today’s fast-paced travel environment. 

While the rest of tech, both consumer and enterprise-level, is transforming and evolving, infrastructure technology is stuck a decade in the past, making it difficult for entrepreneurs to make the correct business decision. This traditional form of architecture is known as “monolithic” architecture. 

Thankfully, there is a way forward: “microservice” hotel PMS architecture. It offers scalability, sustainability, and security and is poised to be the future of travel tech infrastructure.

Microservices compartmentalize functionalities while monolithic centralize them. In other words, microservices compartmentalize potential problems while monolithics centralize them.

Technology should make it easier to manage a business and serve customers or guests. And, when it comes to hotels, strategies should never be determined by the limitations of their underlying IT infrastructure, but enhanced by its flexibility. It is time for the hospitality industry to embrace innovation, sustainability, and scalability. It is time for the hospitality industry to embrace microservice architecture. 

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