With grounds for optimism over travel rebound, Marriott International together with industry leaders discussed future trends at its first hybrid event in Asia Pacific – "Be There with Marriott International – The Path Forward for Travel and Events". The event, attended in early September by more than 1,100 in-person and virtual travel industry professionals across Asia Pacific, featured a lively panel discussion on the emerging trends and demands in meetings and events, changing business travel policies, luxury travel, and consumer behavior in a post-pandemic era. These key trends emerged:
Cleanliness remains the top priority for many consumers, and expectations around safety and hygiene have increased dramatically as part of the customer experience. Social distancing, facemasks and hand sanitizers are expected essentials. Marriott International offers event organizers tips on setting up events in the new normal through the company's 'Connect with Confidence' commitment.
Bart Buiring, Chief Sales & Marketing Officer, Marriott International Asia Pacific, says, "As we continuously elevate our guest experiences, we understand how cleanliness is still top of mind for many. We are committed to keeping our guests safe through enhanced cleaning regimen changes that leverages technology. I am optimistic about the bright spots of travel recovery we are seeing, and I look forward to international borders reopening."
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