American Express Membership Rewards programme introduces two online booking tools
04/02/2007|6:02:00 PM|Eyefortravel

American Express, through its Membership Rewards programme, has introduced Flight Finder and Room Finder online booking tools that make booking an award flight or hotel room easier and faster than before. (3/29/2007)

According to the company, Flight Finder and Room Finder enable Charge Card members enrolled in the Membership Rewards programme from American Express to easily search award inventory, transfer points directly into a frequent flyer or frequent guest account, and book flights or hotel stays in a single online transaction.

“These online tools are a great complement to other travel redemption options currently available to Charge Card members,” said Ralph Andretta, senior vice president and general manager, Membership Rewards Program, American Express.

“Flight Finder and Room Finder are leading examples of our commitment to enhancing the Membership Rewards customer experience with next- generation features and capabilities that make it increasingly easy and simple to earn and redeem points,” said Andretta.

According to an official release, to redeem award flights or hotel stays, enrolled Card members visit or to begin searching for flight or hotel room availability, respectively. Flight Finder or Room Finder will return a list of available options based on the traveler’s search criteria and the travel partner’s available award inventories. Alongside the search results displayed, Card members can view the total points needed for booking, their current frequent flyer or frequent guest program point balance, and Membership Rewards point balance.

Based on total points available, Charge Card members can instantly transfer points needed from their Membership Rewards account to their frequent flyer or frequent guest program account to finalise the booking. Through Flight Finder and Room Finder, Card members can also instantly link or establish a frequent flyer or frequent guest account with the selected partner.