Amadeus has been taking the pulse of the business travel community to try to establish a more touchy-feely relationship between travellers and travel managers while still balancing the needs of the business and the traveller’s own priorities.
The global distribution giant is urging managers to reach out and get feedback more often as well as add value by pushing more of the simple point-to-point trips online and freeing themselves up for complex itineraries and cost saving via analysis of behavioral patterns.
Headlines findings are:
Read full story at: http://www.tnooz.com/2013/01/28/news/amadeus-finds-disgruntled-business-travellers-in-state-of-the-nation-study/
