NB: This is a guest article by Bill Rogers, owner of Glass on Glasshouse, based in Glass House Mountains, Queensland, Australia.
For many years all that people wanted when they went on holiday was a comfortable bed in a nice, quiet, reasonably-priced place that was well located for whatever it was they wanted to do whilst relaxing.
Everything else was just window dressing: the pillow menus, concierge, gym, spa, restaurants, electronic door locks, glass-fronted elevators – nice, but not really essential.
Read full story at: http://www.tnooz.com/2012/06/12/news/are-large-hotel-chains-on-the-back-foot-when-it-comes-to-providing-technology-for-guests/
