Travellers from emerging economies such as Russia and India are even more frustrated by researching travel online than those in more developed countries.
Research, sponsored by Amadeus, shows a massive 78% of Russians are frustrated by the online experience versus 47% of US travellers.
The first slide shows some of the frustrations, by country, in researching destinations online and the study also looks at pain points when booking travel products online with pricing fluctuations a key concern for most countries with the exception of Germany.
Read full story at: http://www.tnooz.com/2012/02/22/news/travellers-from-emerging-markets-frustrated-by-online-travel-experience/