This is a guest article by Michael Miller, vice president of strategy for the American Aviation Institute (on behalf of Take Travel Forward).
Today, airlines distribute and sell their products in two ways: through their websites/call centers (direct channel) or through travel agents and online travel sites (indirect channel).
Of the one billion or so airline tickets sold globally each year, it is estimated that more than 60% are sold through the airline indirect channel.
Read full story at: http://www.tnooz.com/2011/12/08/news/the-case-for-a-new-airline-distribution-model-infographic/