A passenger buying an American Airlines Preferred Seat on flight 523 from Dallas/Fort Worth to El Paso, Texas, made travel tech history in the U.S.
ARC, the airline-owned airline-travel agency transaction clearinghouse in the U.S., says it processed its first Electronic Miscellaneous Document (pdf) between an airline, in this case American Airlines, and a travel agency on Aug. 25.
Here’s roughly what happened: A client of a U.S. travel agency using a Farelogix desktop bought an American Airlines Preferred Seat. (The U.S. travel agency, which hasn’t been identified, is not considered a mega agency.)
Read full story at: http://www.tnooz.com/2011/08/26/news/mystery-travel-agency-processes-first-airline-ancillary-service-through-us-clearinghouse/
