UK tourist authorities are to withdraw their support for the long-standing hotel star rating system, claiming user reviews are a better indicator of quality.
The coalition government says it will publish a wide-ranging tourism policy paper in February in which it will propose ending the existing system of one-to-five stars for hotels.
Officials say websites such as TripAdvisor are better at providing a benchmark on the quality and range of services a hotel can offer consumers, rather than the existing system where hotels are evaluated privately by experts and the appropriate star is awarded.
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