American Airlines says sales up despite agency war, others very sceptical
With American Airlines claiming there is so far no impact at all on ticket sales, the battle between the airline and its online travel agency enemies has stepped up another gear.
The battle between American Airlines and its online travel agency enemies has stepped up another gear with the airline claiming there is so far no impact at all on ticket sales.
Just seven days after Expedia removed American Airlines’s fares from search results, in part supporting Orbitz and also the agency-GDS distribution model, airline executives are trying to hit back.
In a statement, AA says it has seen an increase in overall ticket sales (year-on-year) since its dispute with Orbitz took another twist early last week and again following the spat with Expedia.
The airline admits year-on-year tickets rises have been seen also in early-December, but has also made a specific point of noting “a shift” in ticket sales to other sites, such as Priceline and leads from Kayak.