Press reports state that Continental Airlines will lay off 600 reservations agents as the percentage of passenger revenue it gets from its “lowest cost distribution channel,” Continental.com, steadily climbs.
About 100 of the 600 employees slated to be fired will reportedly be gone in Continental’s latest round of layoffs because the airline didn’t renew a contract with Disney.
But, a review of Continental’s last two annual reports — the latest one was issued last week — shows that increases in Web bookings have been driving the furloughs.
Read the full story at : http://www.tnooz.com/2010/02/23/news/continental-to-lay-off-reservations-agents-as-continental-com-share-grows/
