March 27, 2009: While guests still check the Internet first for best deals, an increasing number calls the hotel directly, stressed by spending countless hours online researching. Here are some great sales training tips for your next reservations meeting, on how to convert these calls into bookings.
See the full story at http://www.hotelmarketing.com/index.php/content/article/how_to_convert_phone_calls_from_online_travelers_into_bookings/
