China’s largest online travel agency Ctrip was involved in more than 65% of Internet-related civil and commercial disputes accepted by Shanghai’s Changning District People’s Court in the past three years.
Next were online discounter Pinduoduo and travel website Lvmama.
Between 2016 and 2018, the Changning court received nearly 3,000 civil and commercial cases in connection with the Internet, according to a white paper issued by the court yesterday.
Almost 2,000 of them were related to travel giant Ctrip, the highest among all online platforms, while Pinduoduo had 521 cases and Lvmama had 225.
Ctrip cases mainly focused on online service contract disputes, 1,728, and travel contract disputes, 152.
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