The Hyatt has recently introduced Hyatt Nin Hao, a new initiative tailor-made for Chinese guests traveling abroad, at 42 Hyatt hotels around the world.
Nin Hao, which means “a warm welcome with respect” in Mandarin, offers Hyatt Hotels and Resorts’ signature authentic hospitality to Chinese guests by providing the tastes and comforts of home, as well as destination-specific information to help enhance their stay.
Besides that, the customized city guide in Chinese creates an unforgettable travel experience for guests. With this program, Chinese guests will have access to a Chinese-speaking guest services officer, guestroom amenities, a television channel with Chinese programming and an in-room menu featuring Chinese comfort food.
Additionally, Chinese guests will have access to a 24-hour Mandarin hotline to make requests to the hotel team, receive assistance navigating to their destination or ask any additional questions they may have. Moreover, Hyatt hotels will be accepting Union Pay cards, the most common payment method in China.
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