More than 25% of Chinese business travelers value hotel rewards over safety
Almost one in three (30%) APAC business travelers - and 22% Chinese travelers - expressed concerns about safety at hotels, in contrast to 27% travelers from the Americas and 23% of European travelers.
More than a quarter (26%) of business travelers from China are happy to sacrifice safety for hotel loyalty and rewards incentives, according to research commissioned by Carlson Wagonlit Travel, the global travel management company.
Globally, three in ten business travelers said they would choose points over personal safety. Travelers in the Americas are likeliest to do so (39%), followed by Europeans (34%) and travelers from Asia Pacific (28%).
“Clearly, travelers are very focused on their hotel loyalty points - they will go to great lengths to get their hands on those benefits,” said David Falter, President, RoomIt by CWT. “One way of meeting that challenge - short of tougher enforcement - is to let travelers collect points for booking within policy.”
Almost one in three (30%) Asia Pacific business travelers - and 22% of Chinese travelers - expressed concerns about safety at hotels, in contrast to 27% travelers from the Americas and 23% of European travelers.
As expected, the vast majority of travelers globally (75%) – and 88% of Chinese travelers – said one of the measures they take to stay safe is keeping their room door locked at all times.
More than a third of travelers surveyed (37%) said they take the room key out of key folder so people can’t link the key to the room. More than half of Chinese travelers (51%) said they take this approach.
Another tactic is to put the ''do not disturb'' sign on the door when they leave the room – one adopted by 30% of travelers globally and 35% in Asia Pacific. Again, travelers from China are the most likely to do this, with more close to half (48%) of those surveyed saying they employ this tactic.
Interestingly, nearly three in ten (29%) Chinese travelers said they prefer staying on a lower flower – more than travelers from any other country in the survey.
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