Hello Scout, a San Francisco-based personalisation and text messaging platform for hotels, has been bought by Australian luxury home rentals specialist Luxico which now has “exclusive access” to the technology. The purchase price has not been disclosed.
Hello Scout launched in 2015 (tnooz startup pitch from Feb16 here) and has financial backing from General Catalyst, Launch Fund, Slow Ventures, and Social + Capital. It has also won start-up pitch competitions at HITEC and Phocuswright.
Hello Scout is an app and text-based virtual concierge for partner properties which allows guests to communicate in real-time with local experts.
Luxico runs more than 200 upmarket holiday homes in Australia and said that it will start using Hello Scout immediately. Its target market is “VIPs, families, and affluent travellers” and it provides 24/7 service to guests staying at its upmarket holiday homes.
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