To improve airport experience, Amadeus has worked with OACIS to provide mobile check-in service, and JetBlue has achieved biometric exit checks through SITA's biometric scanning technology.
Air New Zealand has gone high-tech with the development of a digital human to support marketing compaigns, while Hawaiian Airlines has opted for two-way SMS to improve customer experience.
Google shows the price comparison of packaged trips and individual components on a single screen with the offers of tour operators, hotels and airlines integrated.
Over 70 airlines worldwide offer this service in most regions globally. JetBlue CIO said its FlyFi inflight connectivity product has proven extremely popular, boosting the airline’s Net Promoter Score.
Evature provides text-based, or semantic, travel search technology and its signature product is Eva that conducts natural language interactions with customers on behalf of travel companies.
AIcorrect Translator designed for independent outbound tourists with the application of AI voice recognition technology has won the "Innovation Enterprise Award" and the "Best Popularity Award".
EasyJet partnered with Norwegian, WestJet and Loganair to launch a new ‘Worldwide by easyJet’ service to address the managing of connections on other airlines and checked bags for onward connections.
A total of 16 teams of Chinese travel IT talent presented their solutions in THack China, a hackathon for Chinese travel programmers, designers and product managers.
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