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Search results for “seamless travel”
Lufthansa counts on NDC XML API to run flagship stores in China
11/27/2017
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11:03:21 AM
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The Lufthansa Group intends to capitalise on the growing reach of Alibaba and other ecosystems. The complexion of digital commerce can change in the next few years in China.
Key to having a seamless conversation – capture all interactions
11/21/2017
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9:59:06 AM
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The probability of ‘restarting’ a conversation as a passenger moves across channels has to come down. Blair Koch, Datalex’s CTO and President USA asserts that airlines need to capture all the interactions, encompassing offline and online touchpoints.
Retailing isn’t just about monetisation, also about being “smarter” than ever
11/03/2017
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10:21:12 AM
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The pace with which retailing continues to evolve means random selling of air ancillaries and non-air ancillary products won’t work or pay off in the future.
Online or offline, completing a transaction is getting easier than ever
10/19/2017
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3:06:29 PM
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One extra click or filling an extra blank for personal details can result in cart abandonment. Airlines eyeing Chinese customers need to keep up with the payments arena for better shopping experience.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017
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7:04:48 PM
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After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
Travelport’s Trip Assist gives APAC agencies a mobile edge
07/18/2017
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10:50:15 AM
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Travelport’s Trip Assist gives TMCs and travel agencies a comprehensive branded mobile app including itinerary management, day of travel services, real-time mobile messaging and customization options.
Travelport enables instant mobile hotel-booking for disrupted air passengers
07/18/2017
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2:23:34 PM
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Travelport's new technology lets passengers use mobile devices to instantly select and book hotel rooms when flights are cancelled or delayed.
Thriving as a retailer is about apt “mindset”, not an issue of tech
06/11/2017
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8:37:44 AM
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The key to Chinese airlines' full retailing platform is to know customers and meet their end to end travel needs rather than just to carry passengers from point to point.
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