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Search results for “eDigitalResearch”
Booking.com winning the multichannel stakes, apps and mobile sites lagging overall
09/17/2013
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9:31:48 AM
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For the purpose of the eDigitalResearch study, 15 brands are looked at for their multichannel performance.
Travel sites are working on personalisation but do consumers notice?
04/26/2016
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11:42:00 AM
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Elements of personalisation are creeping into online travel sites as demonstrated by a recent study by eDigitalResearch. According to the survey, ‘personalised digital experiences’ (e.g. saved searches) are a growing trend although most consumers aren’t really aware yet that content is personalised with only 20% recognising those features.
Expedia, Inc. Reports First Quarter 2013 Results
04/26/2013
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11:38:47 AM
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Expedia, Inc. (NASDAQ: EXPE) announced financial results for the first quarter ended March 31, 2013.
Travel apps come top in consumer satisfaction league
10/14/2011
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9:52:01 AM
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Travel has emerged as the top performing sector in the latest App Benchmark from eDigitalResearch.
Five things travel websites could learn from proper customer service
12/21/2010
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10:43:35 AM
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Research shows thattravel websites are being severely beated by poor customer service.
Travellers optimistic about 2010 holiday plans: Thomson and First Choice
09/07/2009
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10:06:02 AM
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An online survey initiated by Thomson and First Choice has indicated that an "overwhelming 80 percent of respondents" expect to take a holiday in 2010 and similar numbers said the recession will not lead them to change their holiday plans.
Travel websites lagging behind other sectors, finds survey
07/24/2009
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11:49:16 AM
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23 July, 2009: A benchmark survey has shown the online travel industry is lagging behind other sectors when it comes to website engagement and customer service.
Price dominates travel purchase decision
06/17/2008
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10:11:00 AM
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(13 June 2008) Consumers have cited price, departure date and a holiday company’s reputation as the most important factors when booking a holiday according to new research.
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