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Search results for “dispute”
Hotels need to master digital user experience to catch up to OTAs
10/20/2015
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2:32:38 PM
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As online travel agencies (OTAs) continue to gain market share, there’s a current sense of frustration among many hoteliers that they face an unwinnable battle.
How Shanghai is driving surge in Chinese tourism to Japan
08/03/2015
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8:53:09 PM
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4 million Chinese are expected to head to Japan this year, a 2/3 increase from last year. More than 40 percent were from the greater Shanghai area in 2014.
Switzerland launches special trains for Asians
08/28/2015
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4:48:06 PM
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The burgeoning number of Chinese tourists in Switzerland in recent years has pushed the local authority to launch special trains for Asian travelers in Mt Rigi.
Rise in complaints amid boom in Chinese seeking plastic surgery in South Korea
07/15/2015
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5:08:11 PM
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Chinese data shows 56,000 Chinese went to Korea to alter their looks last year, up from 25,400 in 2013, but failed operations and disputes are up 15% a year.
CNTA set improved standards for Chinese tour guides
07/31/2015
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8:57:57 PM
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CNTA issued a guideline on protecting the rights and interests of more than 700,000 tour guides on the Chinese mainland.
Six guidelines for managing guest conflict and preventing bad online reviews
07/27/2015
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2:40:33 PM
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Dealing with guest conflict is one the hardest things employees face in the service industry. Here are six guidelines for managing guest conflict by ReviewPro.
Anti-Airbnb ad accuses company of making the rich richer
07/13/2015
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4:25:07 PM
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An anti-Airbnb group is rolling out a new TV commercial that accuses the apartment-rental site of lining the pockets of greedy fat cats who use it to destroy affordable housing.
Qantas Chief Joyce says Jetstar HK rejection serves vested interests
07/01/2015
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6:27:00 PM
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Qantas said in a statement it would work with Jetstar Hong Kong’s two other shareholders China Eastern and Shun Tak Holdings to “review the enterprise”.
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