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Search results for “customer satisfaction”
Expedia's hotel contracts go electronic
03/21/2007
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4:22:00 PM
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March 19, 2007:Expedia has begun using a Web-based electronic signature service to help it speed contracts to corporate headquarters for electronic signatures from locations around the world.
Expedia signs a new deal with Omni Hotels
03/01/2007
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5:36:00 PM
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Expedia has expanded and extended its multi-year partnership with Omni Hotels. (2/27/2007)
Best Western focuses on a new culture of customer service
01/26/2007
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9:57:00 AM
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Best Western is gearing up for the launch of a new culture of customer service called My Best customer care. (1/24/2007)
Reader's feedback: Downside to hostel booking sites
02/08/2007
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4:00:00 PM
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Sorry the interactive part of Google Maps (on HostelBookers.com) doesn’t seem to work. (2/6/2007)
Abacus gives a 'face-lift' to its VirtuallyThere solution
01/23/2007
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11:03:00 AM
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Abacus International has revamped its VirtuallyThere solution in its endeavour to drive customer satisfaction and loyalty for its network of 15,000 travel agency locations in the region. (1/19/2007)
Marriott Pushes Agent Training Online
01/25/2007
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9:38:00 AM
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WASHINGTON, DC, January 23, 2007. Marriott International is launching a new interactive online format for its Hotel Excellence! (HE!) travel agent training program.
Simply imposing a Western-based GDS model does not work: Abacus
01/18/2007
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4:51:00 PM
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Abacus International’s annual customer service survey has highlighted the importance of Asia-specific solutions and on-the-ground regional knowledge for GDS. (1/16/2007)
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