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Search results for “customer experience”
Trip.com Group asserts the flywheel is moving strongly in Europe
08/08/2022
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9:55:09 PM
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The online travel company says it is not cutting corners when it comes to technology, customer service, digital assets, acting on smart data, and talent within the group plus there is massive support from HQ in Shanghai.
Hotel giant H World sees Q2 revenue down 5.7%, plans to quit economy soft-brands segment
08/29/2022
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11:01:00 PM
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Q3 Revenue is projected to rise 13&-17%.
Marriott eyes member sign-ups for Marriott Bonvoy in China
07/14/2022
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2:33:29 PM
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The global hotel company has strengthened its ties with the Alibaba ecosystem and counting on Alipay, Fliggy, Tmall and Taobao to target those who are yet to sign up for Marriott Bonvoy travel program.
Summer travel bookings surge; over 60% young Chinese interested in space tourism | Weekly Review
07/16/2022
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11:29:52 AM
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Meituan-backed hotel group Dozzen seeks IPO; Disney Store shuts one of its two outlets in China's Mainland.
Sunmei Group renamed as "Sunmei Digital Intelligence Technology Group"
07/12/2022
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10:35:29 AM
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As of December 31, 2021, the Group had over 5,800 hotels, with 3,979 operating hotels which ranked fifth.
Huawei tests ride-hailing; Duty-free giant partners with Klook | Daily Brief
07/07/2022
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2:51:59 AM
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Trip.com Group works with Tiqets; Beijing city mandates COVID vaccinations, relaxes curbs on domestic travelers.
CWT launches 24/7 English-Mandarin bilingual service hub
06/08/2022
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3:47:59 PM
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One of China’s biggest technology companies became the first customer to begin using this service in May.
Things-to-do sector continues to evolve with digitization
05/27/2022
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2:00:12 PM
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Online travel company Trip.com Group acknowledges that the things-to-do segment is still in an early stage of development with a comparably low level of digitization.
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