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Search results for “chatbot”
Ctrip renews chatbot for online customer service
09/26/2016
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11:09:26 AM
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Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
Finalists of 2018 China Travel Innovation Award revealed
08/14/2018
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9:03:59 AM
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The finalists will present their innovative products or solutions on trip planning, digital innovation models, train ticketing, intelligent hotel solutions, AI-powered interaction or dynamic packaging technologies.
WayBlazer closes shop, cites lack of funds and time
07/27/2018
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4:55:03 PM
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WayBlazer was launched in 2014, founded by Travelocity founder and Kayak founding chairman Terry Jones and Manoj Saxena, former general manager of IBM Watson.
Use cases of artificial intelligence in China's flourishing travel sector
07/02/2018
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9:24:21 AM
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Chinese technology companies are making steady progress in artificial intelligence (AI), leveraging the technology to simplify travel planning and buying, and enabling communication in foreign destinations.
Triptease secures $4 million to take hotel direct tech to the Far East
06/27/2018
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5:13:14 PM
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Triptease builds a direct relationship with customers through its Direct Booking Platform and on-site chatbot in development
How to attain digital success in China? 8 key takeaways from ITB China
05/28/2018
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2:03:44 PM
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It is imperative for foreign companies to best allocate their resources in China, work out presence on preferred channels, distribution strategy and make sure their brands remain true to what they stand for.
For hoteliers: 6 steps to success in text messaging and chat
04/24/2018
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10:00:09 AM
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56% of people would rather message a business than call customer service and more than half of respondents said they are more likely to shop with a business they can message directly.
The democratization of travel and the future of airline innovation
03/01/2018
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3:57:40 PM
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AI, robotics technology and fintech innovation are coming to be sophisticated, but still leave much to be improved.
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