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Search results for “Emotient”
Expedia Group prioritizes for travelers and partners
11/14/2019
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10:25:12 AM
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Expedia Group is on a quest to provide stress-free, frictionless travel powered by AI and ML.
Why don’t luxury hotel brands truly differentiate?
06/18/2019
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6:29:45 PM
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Why not focusing on strengthening existing brands, or even lowering their number, and make them unequivocally distinguishable?
53% of travelers would not book accommodation under host with negative reviews
06/17/2019
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2:31:24 PM
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Staff are rated higher than other categories such as cleanliness, value and location when it comes to choosing a stay.
Six ways Covid has changed the airline industry
12/13/2021
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10:37:30 PM
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The destination and the emotional value of ‘being there’ are cru cial.
Extending your food and beverage offering
05/06/2019
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5:59:06 PM
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F&B experience should reflect the core and style of the property. For hotel guests it should also be a memorable experience, adding to their overall stay.
Data optimization – a journey that is all about preparedness and diligence
04/10/2019
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9:48:37 AM
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Capitalizing on various sources of data is imperative, and for this, an organization has to plan in a meticulous way. As it turns out, China Eastern is reaping rewards after two years of planning, and is continuously refining its initiative with relevant people, data platform, data governance etc.
What hotels can learn about the guest experience from Starbucks
03/05/2019
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6:14:40 PM
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Aside from physical upgrades, a key factor of unique sense of place is the staff and guest service aptitude.
Debranding a hotel in 90 days
01/29/2019
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2:04:55 PM
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In an era of OTAs where commercial activities and open interfacing can be outsourced, independent hotels can now pick and customise their distribution landscape without systems, process or staffing levels being dictated from elsewhere.
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