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How travel companies rethink touchpoints to add value to customer journey
05/25/2018
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9:55:28 AM
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Companies should offer travelers tools that meet these minimum requirements: dynamic information, advanced design, integration with social media and seamless switching between different devices.
TravelDaily China CCO on Millennials, WeChat and inflight shopping
04/16/2018
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10:45:10 AM
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China is not a homogenous market, and people from the big cities travel differently from people in the smaller cities, just like in most major outbound markets.
What a voice-enabled future looks like for the vacation rental market
03/08/2018
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5:15:02 PM
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Voice technology may be the key to helping vacation rental property managers rebuild guest relationships and establish new revenue sources.
TripActions raises $51 million to boost its business travel service
03/08/2018
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3:26:15 PM
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The company claims that it has never lost a customer in the past 18 months and the number of customers and travelers under management doubled every quarter in 2017.
Accorhotels CEO: Chinese mobile payment shakes up hospitality sector
03/06/2018
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10:09:58 AM
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Accorhotels CEO Bazin said 90% or maybe even 100% of transactions in China would be mobile payment driven in two years.
Blockchain-based travel platform Trip.io secures hundreds of million funding
02/28/2018
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8:53:06 AM
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Tripio plans to restructure hotel booking protocol using blockchain technology, so as to solve problems of high commission, intensive operation, false reviews and inaccurate updates on room status.
Now you can book travel by speaking to Kayak, via Amazon’s Alexa
05/11/2016
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11:12:57 AM
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Today metasearch company Kayak debuted its integrations with Alexa. Consumers can now use natural-language voice commands to search for flights, hotels, and rental cars, request tracking updates on flights, and ask inspirational questions such as “Where can I go for $600?”
5 reasons why travel brands need to take notice of Alibaba’s Fliggy
01/26/2018
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10:34:45 AM
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Alibaba is attempting to craft a unique user profile as an ecosystem. In this context, it isn’t surprising to find more than 70 domestic/foreign airlines opting to establish flagship stores on Fliggy.
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