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This new kind of hotel tech will finally make your room quiet and cool

07/28/2015| 5:00:37 PM| 中文

Radisson Hotels is starting to install technology in rooms to help hotel owners manage disturbances experienced by guests.

The hotel chain is working with a US company called Quietyme to develop in-room sensors which monitor ambient noise levels so managers can be automatically notified if a guest is potentially experiencing a broken night’s sleep.

Quietyme has already been working with a number of US hospitals with the same type of technology, but is now also targeting the hospitality sector.

The in-room unit looks like a wifi base and can detect levels of temperature, sound, light levels and humidity.

Humidity and temperature levels, for example, can also be used to some indication if areas are, over time, likely to be hit by mold and mildew.

The idea is that from a single dashboard at reception or on a mobile app, hotel owners can monitor activity and then react quickly before a hotel guest is irked and complains.

The company says noise is one of the main problems cited by guests in satisfaction reports for hotels, so it wants to attempt to quash any disturbances before they become significant issues which can impact on the overall quality of a stay.

“Proactively managing your hotel rooms matters to your guests and to your bottom line.

“When you reduce disturbances and noise complaints, you reduce the amount of price adjustments and room swaps you offer to appease disgruntled guests.”

Some might ask does general noises moving into the realm of a proper disturbance.

The system works by only measuring the numeric value of volume levels, meaning that it monitors decibels levels, not actual sounds.

Quietyme says the technology could also be used in rental outlets, where managers are based off-site, so alerts can be sent if activity is monitored in what is supposed to be a vacant property.

HotelRed is another of the named hospitality partners, alongside Radisson.

The jury is still out on whether Quietyme is the category-killer for this genre of hotel tech. But it seems likely to be one of many similar noise- and temperature-monitoring tools that will be copied industry-wide.

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TAGS: Radisson Hotels | Quietyme | hotel technology
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