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Hotel robots catch up to personalization as hot topics in hospitality

06/25/2015| 12:47:59 PM| 中文

Beyond the impending doom of Tropical Storm Bill, there were two clear standouts from this year’s HITEC in Austin 2015: robots and personalization.

Robot revolution

Despite rising in mainstream consciousness, robots had yet to appear in force at HITEC’s annual tradeshow for hospitality technology.

This year marked the end of that run with the appearance of Savioke’s delivery robots. Savioke is the company that received a wave of global press for Aloft Hotels’ A.L.O robot, the first robobutler to be deployed at the Silicon Valley location of the global hotel brand.

The Savioke Relay was roaming the aisles, making friends and posing stoically for countless pictures. The buzz was deafening, with people pushing and jostling for position to snag a picture.

The excitement at automating certain repetitive functions at hotels was palatable, as hotels seek out ways to increase productivity and ability of existing employees without having to increase headcount.

The video below shares the original robot, the SaviOne, which has made 2000 deliveries and driven over 300 kilometers.

The Relay is the next iteration of delivery robots from the company and will be the beneficiary of the trial period with SaviOne.

The early adopter program for Relay is open and ready for enterprising hoteliers ready to experience the next evolution in hotel technology: robot staff that take over repetitive tasks.

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TAGS: HITEC | hotel technology | robot | personalization
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