Home > Online > Booking flights and hotels: online agents or direct?

Booking flights and hotels: online agents or direct?

03/02/2015| 9:50:15 AM| 中文

Over the last few years Americans have been more likely to book flights on an airline website such as Delta.com or United.com than with an online agent like Expedia or Priceline.

Expedia, the online booking site that owns other major players, including Hotels.com, Hotwire and, more recently, Travelocity, announced about two weeks ago that it was planning to acquire yet another rival, Orbitz Worldwide.

So what does that mean for travelers?

Consider it a sign of the sea change already underway. Over the last few years Americans have been more likely to book flights on an airline website such as Delta.com or United.com than with an online agent like Expedia or Priceline— “officially ending” online travel agents’ “decade-long dominance in leisure air bookings,” declared a 2014 report from PhoCusWright, a market research company. The percent of leisure travelers who typically book their airfare with online travel agents was 32 percent in 2013, down from 37 percent in 2011, according to the report.

Read more

TAGS: OTA | Expedia | Priceline | travel booking
©2016 广州力矩资讯科技有限公司 粤ICP备06070077号-2
Tell us more about yourself!