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HotelTonight looks to tomorrow’s hotel guest experience

11/18/2014| 3:51:42 PM| 中文

After 10 years as an attendee, HotelTonight CEO Sam Shank took to the Phocuswright stage with a look to tomorrow’s hotel experience.

The vision?

An integrated system of interoperable apps that provides a nuanced and personalized experience throughout a guest’s experience, including before arriving at the hotel, during the stay, and after leaving the property.

From the stage, Shank said that some ”predicted technology would be the end of humanity, but the promise of technology is that it automates menial tasks and gives us the ability to be more human and be better as humans.”

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TAGS: HotelTonight | Phocuswright | hotel booking
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