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Millennials are reshaping India’s travel industry

08/26/2014| 11:11:09 PM| 中文

The rise of the Millennials in India is changing the face of the business travel and forcing hoteliers to refocus their efforts to tap this increasingly wealthy and mobile market.

Take Gayatri Gupta. The Pune-based, 34-year old spends two weeks per month in New Delhi for her job.

"My hotel has become a second home. Hotel staff from the bell captain to the concierge know my name, favorite foods and choice of music. I also get a loyalty discount and a room with the best view," the independent soft skills trainer said.

Gupta said her expenditure on business stay is down 60-70 percent.

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TAGS: Millennials | India | hotel marketing | business travel
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