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Travelers will smile about service, but are irate over internet

01/24/2014| 10:06:49 AM| 中文

Service shines while satisfaction with hotel internet/wifi continued its downward spiral.

Like millions of others, I traveled to see my family for the holidays. While on the road, I ended up staying in a hotel in St Louis for a few days.

The hotel was beautiful; the lobby was nicely decorated for Christmas, the staff was incredibly friendly and helpful, the room was bright, clean and big.

However, upon my departure, I gave the hotel a mediocre review.

Read full story at: http://www.tnooz.com/article/trustyou-travelers-smile-service-irate-internet/

TAGS: TrustYou | Customer Review | WiFi
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