The annual Passenger IT Trends Survey, which Tnooz covered here, revealed that nearly all travelers on a global basis were still reluctant to use mobile services.
The survey, which was statistically significant to represent the 299 million passengers transiting via the world’s 6 busiest airports, was a reminder of the consumer-side work to be done to transform mobile into a passenger panacea.
Quoting from our previous article:
Three out of every four passengers carry a smartphone, yet fewer than 5% of them use mobile devices to access check-in, booking, and other air travel services, says SITA (Societe Internationale de Telecommunications Aeronautiques), the industry consortium.
Read full story at: http://www.tnooz.com/article/atlanta-air-passengers-show-healthy-appetite-mobile-services/
