Advice to hoteliers – Learn to love the mobile wallet
The next step for hoteliers is to address mcommerce and make their websites more mobile payment friendly. However, it is important that existing systems are not just mobile-enabled – a mobile strategy needs fresh thought particularly when considering privacy and security.
Wave goodbye to your wallet, chuck out your change, cut up your credit cards. But, before you do all that, make sure you keep your mobile phone.
Why? Because, in the future your mobile device may be how you pay your way via your ‘mobile wallet’. For the hospitality industry this includes hotel rooms, room service and all sorts of ancillary services from spa treatments to cabs to and from the airport.
To put it simply, mobile payment transactions using mobile wallets have exploded.
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