The survey outlines large-scale growth as airports drill down into an understanding of the passenger experience and what investments are needed to both keep pace with, and out-innovate, what’s going on outside the airport arena.
The data comes from the tenth annual Airport IT Trends survey, produced with Airports Council International (ACI) and Airline Business.
The survey shows that airports unfazed by economic uncertainty as they increase investments in their technology infrastructure. The survey found that 90% of airports plan to maintain or increase their IT spend in 2014.
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