Warwick International Hotels Focus on Service Excellence in Choosing Trust International as Distribution Provider
Warwick International Hotels (WIH) Collection pampers its guests from the moment they start their search and reservation process with the selection of Trust International’s global distribution services (GDS), Internet distribution services (IDS) and Internet booking engine (IBE).
New York, Paris, France and Frankfurt, Germany - October 23, 2013 –Internationally recognized for its high level of services and exceptional ambiance where all travellers needs are anticipated, Warwick International Hotels (WIH) Collection pampers its guests from the moment they start their search and reservation process with the selection of Trust International’s global distribution services (GDS), Internet distribution services (IDS) and Internet booking engine (IBE), which are known for their intuitive ease of use, reliability and superior customer service at all contact points.
As of today, WIH Collection consists of more than 50 prestigious hotels, resorts & spas on 4 & 5 stars segment, on 5 continents. Every member of the Collection will also make use of professional call center services which will be handled in the name of Warwick International Hotels via Trust´s own reservation offices around the world.
“WIH’s distribution service selection process has been very detailed. We believe our commitment for unmatched excellence in service should extend to our reservation handling, be it via our call center services or the IBE,” said Richard Chiu, Warwick International Hotels President & Founder. “Over the years, Trust has built a reputation for excellence in its distribution solutions worldwide. With focus on tailoring their solutions to meet specific requirements and anticipate changing market conditions, we believe Trust’s services will best adapt to our needs.”
“We are proud of being selected by Warwick International Hotels as it confirms once again that our approach of offering the highest standards in technology and service paired with local support is valued by customers who set their standards at the highest threshold,” stated Richard Wiegmann, Managing Director, Trust International. “Each of our customers is unique in its hotel portfolio and distribution needs, but they have a common goal – being prepared to surpass today and tomorrows´ market requirements. This is exactly what Trust is offering worldwide, with complete customization for the hotelier in every region of the world.”
Meet Trust at ITB Asia in Singapore and attend the ITB clinic panel discussion on November 24, 2014 on “Navigating the Changing Distribution Landscape” hosted by Trust International and featuring panellists from the industry’s leading partners.