Market research company Phoenix Marketing International and Travelclick surveyed more than 650 travel agents (from 34 countries) worldwide thatuse Amadeus, Galileo, Sabre and Worldspan.
Here are some of the key observations from the project:
Usage of GDS and hotel direct bookings on the rise
The percentage of travel agents using GDS has increased by 14% from 2011. Whereas the usage of hotel/chain website increased 3%.
Read full story at: http://www.tnooz.com/article/travel-agent-GDS-use