TrustYou plugs global review index into GDS workflow
Travel agents seeking insights into potential properties for customers are often left to search the Internet far and wide to glean perspective on a particular property, a challenge which has been directly addressed by reputation managers TrustYou with their newest product.
The product is an integration of TrustYou’s core services into the Sabre GDS workflow as a Sabre Red App, and it will allow agents to view hotels’ overall ranking across all guest-review platforms.
This comprehensive look will include TrustYou’s proprietary TrustScore, which takes a property’s overall landscape into account via profiles across networks such as Yelp and TripAdvisor. The TrustScore considers over 250 sites.
The app, available via the Sabre Red App Centre, will provide a quick-and-easy overview of guest sentiment, ideally informing travel agents’ choices as they make recommendations to individual clients.