Key findings in the second Asia-Pacific Hotel Distribution survey by Amadeus (1,050 travel agents across nine countries in the region such as Australia, China, India, Japan, Taiwan and Thailand) include:
1. Cross-selling is still a priority
Cross-selling add-on services are key to ensuring travel agents attract and retain customers who are pre-booking hotel rooms.
Read full story at: http://www.tnooz.com/2013/04/23/news/cross-selling-ease-of-booking-commission-guarantee-key-among-asia-travel-agents/