Not much scope for improving the business traveller experience it seems in 2013 as travel managers focus firmly on reducing cost through various measures.
But it makes you wonder how far the Gen-Y population could push back on travel managers and travel management companies as they represent a large chunk of the business travel population.
As per the graph below, Gen-Y already accounts for 27% of business travellers worldwide, 58% in India, 45% in Brazil and 26% in the UK.
Read full story at: http://www.tnooz.com/2013/01/25/news/could-technology-led-gen-y-throw-a-spanner-in-the-business-travel-agenda/