Home > Home > Proactively managing online reputation works for hotels – so here is how you do it

Proactively managing online reputation works for hotels – so here is how you do it

01/23/2013| 10:28:04 AM| 中文

There are a growing number of hotels who are getting proactive in their efforts in online reputation management and seeing significant benefits.

NB: This is a guest article by Michelle Wohl, vice president of marketing at Revinate.

Many hoteliers today view reputation management as a reactive discipline of monitoring reviews and social media and responding to reviews in a way that ensures customer know that they care.

While managing reviews is a great start to online reputation management, there are a growing number of hotels who are getting proactive in their efforts and seeing significant benefits.

Read full story at: http://www.tnooz.com/2013/01/21/how-to/proactively-managing-online-reputation-works-for-hotels-so-here-is-how-you-do-it/

TAGS: customer review | online reputation
©2016 广州力矩资讯科技有限公司 粤ICP备06070077号-2
Tell us more about yourself!