NB: This is a guest article by Pedro Colaco, president and CEO of GuestCentric.
Imagine for a second that someone is trying to make a hotel reservation for the same evening, but has already left the house so all they can use are mobile devices.
Will your hotel’s website be able to let that person make a reservation from their smartphone? What if it was a tablet instead?
Read full story at: http://www.tnooz.com/2013/01/03/news/can-hotels-chill-out-when-it-comes-to-multi-device-websites/