As the Asian tech powerhouse continues to grow, can offline travel agents compete?
The one area OTAs cannot do as well as travel agents is personalization. Travel agents should realize their advantages and provide effective solutions.
While air passenger volumes have started moderating in the second half of the year, Asia’s still the best place to be at right now when it comes to growth compared to the rest of the world.
This, at least, is the opinion of Abacus International at its International Conference in Seoul last week.
“The industry is still healthy, growth is still ahead that of last year and the money is still there for travel,” says president and CEO, Robert Bailey. “We’re still looking at an industry growth of 3-5%.”