As a neutral and independent standards body, we at OpenTravel get questions, and lots of them, about the travel industry.
Topics range from connectivity and distribution technology to segment-specific questions (airline pricing and scheduling, hotel ownership structures, etc.) to how to work with the GDSs and OTAs to asking for contacts to advice on which graduate program to attend (seriously).
At least people are finding their way to us, which is great, but what it really shows us is that the technical and commercial machinations of the travel industry are opaque to new entrants, and that opacity can make it difficult to break in.